CAREER HISTORY
Supply Chain and Logistics Operations Track record in Africa and the Middle East
KAIZEN CONSULT
Kaizen Consult is an advisory and consulting firm, specialising in Supply chain and Operations, bringing in Lean methodologies and tools. We help you improve your Supply Chain and Operations to gain agility and efficiency, reduce wastes and costs. We also transform your organisation’s culture to embrace continuous improvement.
We are problem solvers, entrepreneurs, practice continuous improvement and collaborate with customers for better long lasting results.
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For organisations looking at operating or already operating in Sub-Saharan Africa and wishing to drive agile and cost effective Supply Chain and operations, we offer customised solutions answering the uncertainties of the African market and saving costs on the long run. Unlike other consulting firms, we are based in Africa, we understand the context, and offer specific, hands-on and custom-made solutions based on lean thinking to improve reduce costs and improve quality.
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Services are:
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Supply Chain Diagnostics, analysis - Strategic & Operational advisory
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Operations Review and Analysis - Operations Strategy
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Lean Thinking, Analysis and Continuous improvement projects
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Advisory in Logistics projects & operations across Africa
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I have founded, started and managed Kaizen Consult in all fronts, from the marketing and website creation, to executing on the strategy and the projects, going through the sales and closing with clients.
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Founder, Director & Senior Consultant
June 17 - Present
Sub-Saharan Africa
MEBS GLOBAL
MEBS Global is an American Company providing freight forwarding and logistics services, as well as International Relocation services in challenging environments. Direct Management up to 10 staffs, overseeing up to 20.
Mission:
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General Operations and Strategic Business Management of offices in Kenya, Uganda and South Sudan;
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Supervision of all Freight Forwarding, Project Cargo management and International Relocation services operations (Air, Sea, Overland and multimodal);
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Ensure Customer service good practices, and drive the company to create best customer value;
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Develop procedures and good practices for improved operations and increase productivity and throughput;
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Financial results accountability towards headquarters of the company; P&L management;
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Implement ISO 9001 quality Standards in view of certification;
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Lead business Development in the region, with opening of Uganda office by end of 2016;
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Develop and Implement Marketing and Sales Strategies;
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Quality, Health, Safety & Environment
Achievements:
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Mentored team of 10 employees across 3 offices to manage projects in Freight Forwarding, International Relocation services, growing operations from $400K to $1.4M revenue;
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Reengineered operational processes to guarantee Efficiency, Effectiveness and Reliability of Operations, increasing operated volume by over 100 % and tripled revenues within 3 years;
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Conceptualized and implemented business strategy of sales development, including marketing strategy and opening of 2 Sales positions, resulting to 10% increase in sales;
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Initiated and started implementation ISO 9001-2008 Quality Standards in Kenya operations (Quality Management Representative), along with QHSE procedures;
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Presented Uganda market analysis, conceived business and investment plan, pitched project, registered and launched Uganda office in 2016;
Director of Operations - East Africa
October 2013 - May 2017
Kenya & East Africa
Quality Management Representative - East Africa
August 2015 - May 2017
Kenya & East Africa
Operations Manager - East Africa
March 2013 - October 2013
Kenya & East Africa
DAC AVIATION
Logistics Coordinator
September 2012 - March 2013
Nairobi, Kenya
Supply Chain Manager - Emergency Section
July 2011 - July 2012
Goma, Democratic Republic of Congo
Senior Logistics Coordinator
September 2010 - April 2011
Bukavu - Democratic Republic of Congo
Logistics Coordinator
August 2009 - August 2010
Goma & Bukavu - Democratic Republic of Congo
Logistics Coordinator
September 2008 - June 2009
Jerusalem - Occupied Palestinian Territories
Distribution Logistician
January 2008 - June 2008
Juba, South Sudan - Nairobi, Kenya
Project Director
Voinjama, Liberia
MEBS GLOBAL
MEBS Global is an American Company providing freight forwarding and logistics services, as well as International Relocation services in challenging environments. Direct Management up to 10 staffs, overseeing up to 20.
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Develop and implement ISO 9001-2008 Quality management System in the Kenya office and later to the other East Africa offices;
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Ensure that processes needed for the Quality Management System are established, implemented and maintained;
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Report to top management on the performance of the Quality Management System and any need for improvement;
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Ensure the promotion of awareness of customer requirements throughout the organization;
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Liaise with external parties on matters relating to the Quality Management System;
MEBS GLOBAL
MEBS Global is an American Company providing freight forwarding and logistics services, as well as International Relocation services in challenging environments. Direct Management up to 10 staffs, overseeing up to 20.
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Oversaw and assisted 2 operations staff members with quoting to clients as well as Proposal writing, and development of relationship with over 10 regular vendors – created quoting management database;
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Led a team of operations coordinators to efficiently run all regional Freight Forwarding operations, guaranteeing good relationship with over 50 clients;
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Improved operations through capacity building and mentoring, improvement and streamlining of processes to build reliable operations with relevant monitoring systems, increased productivity by over 40%;
Canadian Aviation Company, operating humanitarian flights in Africa and central Asia, around 300 staffs.
Direct Management 2 staffs
PROJECT ERP PENTAGON 2000
✔ Mission:
â–º Support to the implementation of ERP Pentagon 2000 for Nairobi office and outstations;
â–º Technical support to the logistics department (procurement and supply strategy, procurement procedures…) in link with the system;
✔ Achievements:
â–º Developed logistics process mapping, through the ERP software;
â–º Proposed logistics department restructuring;
START UP & DEVELOPMENT OF PROCUREMENT DEPARTMENT
✔ Mission:
â–º Created a procurement section to centralize purchases;
â–º Managed 2 purchasers, one specialized in avionic parts;
â–º Developed the procurement procedures, improving control of expenses and purchases in the company;
â–º Designed procurement strategy, with suppliers management;
✔ Achievements:
â–º Created procurement procedures, in line with control management and performance of procurement;
â–º Set up the procurement team;
UNICEF
UN Agency promoting childhood, DRC annual budget of 210 MUSD, 30 MUSD for Emergency section, around 400 staffs in DR Congo.
Emergency Section – Supply of 10.5 Millions USD of goods
SUPPLY CHAIN MANAGEMENT / OPERATIONS
✔ Mission:
â–º Managed and controlled the Supply Chain for the section’s goods;
â–º Monitored the program stock levels across 18 warehouses;
â–º Coordinated orders with suppliers, local, regional (Kenya) and oversea (Denmark);
â–º Liaised with transporter and clearing agent, up to delivery points;
â–º Coordination and communication with partners on the Supply Chain management and distribution operations - over 6 MUSD of stocks;
✔ Achievements:
â–º Improved control of the Supply Chain, through design of tracking systems and information sharing tools for orders and stocks management,
â–º Implemented contingency stocks and planning of stocks dispatch;
â–º Designed supply chain dashboards for performance management;
SUPPLY CHAIN STRATEGY DEVELOPMENT
✔ Mission:
â–º Defined the needs of end users/partners of the Supply Chain;
â–º Measured and Analyzed the Supply Chain set up in place;
â–º Innovated and made recommendations on improvements of the Supply Chain;
â–º Developed a strategy for cost reduction and performance improvement, with flexible Supply Chain;
✔ Achievements:
â–º Defined the demand of the partners;
â–º Analysed the Supply Chain, recommendations made to create more Global Supply Chain strategy, with procurement and suppliers management strategy, stocks and warehouses use and control streamlining, demand planning;
â–º Developed an integrated supply chain strategy for the emergency programme, with project charter document, risk analysis, draft of project document;
ACTION AGAINST HUNGER
NGO fighting hunger, working in over 40 countries, annual budget of 8 MUSD in Eastern DRC, around 150 staffs.
Direct Management of 8 staffs, indirect 25 staffs – 4 operational bases + 2 support bases
IMPLEMENTATION OF NEW SETS OF LOGISTICS TOOLS & PROCEDURES
✔ Mission:
â–º Roll out project of the new logistics system and procedures (from supply planning to programme distributions);
â–º Create and conduct trainings to staff members at the different offices;
â–º Supervise implementation and smooth transition of operations;
â–º Guarantee the correct use of the tools and procedures;
✔ Achievements:
â–º Planning the implementation of new logistics tool kit (including supply tracking) on mission;
â–º Complete implementation of the tool kit and procedures within 6 months;
SUPERVISION OF LOGISTICS OPERATIONS
✔ Mission:
â–º Restructuring of logistics department in support bases, and communication patterns;
â–º Review of processes and systems improving performances;
â–º Supervision of the department and logistics operations across all operational and support offices;
â–º Supervision and coordination of whole mission Supply Chain (more than 1MUSD of goods supplied in a year for around 1,500 references);
INTERNATIONAL RESCUE COMMITTEE
Multi-sectorial NGO, working in over 40 countries, annual budget of 45 MUSD in DRC, around 800 staffs in DRC.
Direct Management 4 staffs, indirect up to 55 staffs – 1 Million USD of stocks over 3 sites – Fleet of 30 vehicles – Annual Budget for the department of 1 MUSD
Mission:
â–º Supervision and coordination of all supply and logistics sectors:
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Procurement & supply (Local & overseas procuremen
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Warehouse and stocks management;
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Vehicle fleet management;
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Import of goods;
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Shipping and distributions;
â–º Coordination of operations in distributions, with emergency programmes;
Achievements:
â–º Optimization of Supply Chain;
â–º Design and monitoring of logistics dashboard with KPI analysis (Key performance indicators);
â–º Quality control, risks analysis;
ACCION CONTRA EL HAMBRE
NGO fighting hunger, working in over 40 countries, annual budget of 10 MUSD in the Occupied Palestinian Territories (West Bank & Gaza strip),
Direct Management 5 staffs – Tenders up to 600 000 USD
✔ Mission:
â–º Planning and supervision of all tenders;
â–º Management & follow up of all suppliers or contractors’ contracts;
â–º Supervision of the department across 4 operational bases;
✔ Achievements:
â–º Development of global procurement planning for the mission – Over 2,6 MUSD planned procurement;
â–º Remote control coordination of logistics aspects for the emergency response after Gaza war;
PHARMACIENS SANS FRONTIERES
NGO of pharmaceutical management, medicines and medical materials distribution, support to ministry of health in medicines management.
Direct Management 2 staffs - 270 health centers supplied
â–º Development and implementation of medicines and medical supplies distribution programme: Supply Chain, design of necessary tracking and management tools, control of activities according to objectives;
â–º Shipping and Import procedures between Kenya (Lokichoggio) and South Sudan (Juba);
JESUIT REFUGEE SERVICE
Multi-sectorial NGO working with refugees, working over 50 countries.
(Partnership with UN World Food Program) – Direct Management 6 staffs, indirect 13 staffs – 100 beneficiary schools – up to 260 tons of food distributed per month
â–º Emergency Food distribution programme: Launching, Evaluations, planning and management;
â–º Development of databases and reporting tools, management and implementation tools;